Amazon Shoes Return Policy

You have 30 days to return most shoes bought on Amazon, counted from the delivery date. Amazon is generous with shoes because fit varies so much between brands.

How the shoes return window works

• The clock starts the day your order is delivered — not the day you ordered or it shipped.
• You get 30 days to start the return from Your Orders on Amazon.
• Send items back in original condition with packaging and accessories included.

Common shoes returns

• Sneakers and trainers
• Boots
• Heels and flats
• Sandals

Good to know

Try shoes on a clean indoor surface and keep the original box — shoes that have clearly been worn outside can be refused.

Best-effort estimate based on Amazon's published category policies. Amazon sets the official return date for every order — always confirm in Your Orders before relying on a reminder.

Common questions

How long do I have to return shoes to Amazon?

Amazon's published policy gives you 30 days from the delivery date to return most shoes. Amazon sets the official date for each order, so confirm it in Your Orders.

When does the Amazon return window start?

It starts on the delivery date — not the day you ordered or the day it shipped.

Return windows for other Amazon categories

See the full Amazon return policy guide, or jump to a category:

• Amazon Electronics return policy — 30 days
• Amazon Clothing return policy — 30 days
• Amazon Jewelry return policy — 30 days
• Amazon Watches return policy — 30 days
• Amazon Handbags & Bags return policy — 30 days
• Amazon Baby return policy — 90 days
• Amazon Devices return policy — 30 days
• Amazon Books return policy — 30 days
• Amazon Beauty return policy — 30 days
• Amazon Home & Kitchen return policy — 30 days
• Amazon Toys & Games return policy — 30 days