Return Goblin — Terms of Use

Effective date: June 11, 2026 Provider: Majr Technology Corporation ("Return Goblin", "we", "us", "our")

1. Acceptance of these terms

By sending email to track@returngoblin.com, installing or using the Return Goblin Gmail add-on, or otherwise using the service (the "Service"), you agree to these Terms of Use and to our Privacy Policy. If you don't agree, don't use the Service. These terms include a binding arbitration agreement and a class-action waiver (Section 16) that affect how disputes are resolved.

2. What the Service does

You send us an Amazon order or shipment email (by forwarding it or via the Gmail add-on). We estimate the item's return deadline from Amazon's published category return policies, email you a receipt, and remind you before the window is estimated to close. You can mark items as kept or returned, and request one extra reminder.

3. Best-effort estimates — not the official date

Amazon maintains the official return deadline for every order. Return Goblin's deadlines and reminders are estimates and may be inaccurate, late, or missing. Return windows vary by item, category, seller, promotion, and Amazon's policies, which can change. You are solely responsible for confirming the actual return deadline and completing any return directly with Amazon. Do not rely on Return Goblin as your only record of a return deadline.

4. Eligibility

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract to use the Service.

5. Your responsibilities and acceptable use

You agree to:

We may suspend or terminate access that violates these terms or threatens the Service or other users.

6. Email communications

The Service is delivered by email. When you use it, you consent to receive transactional emails from us: a receipt acknowledging what you sent, a confirmation request, and reminders about estimated return deadlines. These are not marketing emails. You can stop reminders for an item by marking it kept or returned, and you can ask us to stop and delete your data by emailing privacy@majr.app.

7. No affiliation with Amazon

Return Goblin is an independent service. We are not affiliated with, endorsed by, sponsored by, or operated by Amazon. "Amazon" and related marks are trademarks of Amazon.com, Inc. or its affiliates. We reference Amazon only to describe what the Service does. Your purchases, returns, refunds, and account remain governed by your agreements with Amazon.

8. Intellectual property

The Service, including its software, content, and branding (the goblin and all), is owned by Majr Technology Corporation and protected by law. We grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for its intended purpose. You retain ownership of the content you send us; you grant us a limited license to process it solely to provide the Service as described in the Privacy Policy.

9. Third-party services

The Service relies on third parties (including Google/Gmail, Amazon, and our infrastructure providers). We are not responsible for their services, terms, or availability, and your use of them is governed by their respective terms.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT DEADLINE ESTIMATES OR REMINDERS WILL BE ACCURATE, TIMELY, OR DELIVERED. We do not guarantee the Service will be uninterrupted or error-free.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAJR TECHNOLOGY CORPORATION AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL HAVE NO LIABILITY OF ANY KIND TO YOU OR ANYONE ELSE FOR ANY LOSS OR DAMAGE ARISING FROM OR RELATED TO THE SERVICE, OR YOUR USE OF, INABILITY TO USE, OR RELIANCE ON IT — INCLUDING, WITHOUT LIMITATION, ANY MISSED RETURN WINDOW, RETURN DEADLINE, REFUND, REBATE, OR RETURN OPPORTUNITY; ANY INACCURATE, LATE, OR UNDELIVERED ESTIMATE OR REMINDER; AND ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF ADVISED OF THE POSSIBILITY. YOU USE THE SERVICE ENTIRELY AT YOUR OWN RISK.

THE SERVICE IS PROVIDED FREE OF CHARGE. TO THE EXTENT ANY LIABILITY CANNOT BE DISCLAIMED UNDER APPLICABLE LAW, IT WILL BE LIMITED TO THE SMALLEST AMOUNT PERMITTED BY LAW AND IN NO EVENT WILL EXCEED USD 0.00. Some jurisdictions do not allow the exclusion or limitation of certain liability, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify and hold Majr Technology Corporation harmless from claims and expenses arising from your misuse of the Service or violation of these terms, to the extent permitted by law.

13. Termination

You may stop using the Service at any time and request deletion of your data. We may suspend or end the Service, or your access to it, at any time — for example for abuse or to comply with law. Sections that by their nature should survive (e.g. 3, 7, 8, 10, 11, 12, 14, 15, 16) survive termination.

14. Changes to the Service and these terms

We may modify or discontinue the Service or update these terms. We'll update the effective date above and, where appropriate, provide additional notice. Continuing to use the Service after changes take effect means you accept them.

15. Governing law

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Subject to the arbitration agreement in Section 16, the state and federal courts located in Delaware have exclusive jurisdiction over any dispute not subject to arbitration, and you consent to their jurisdiction.

16. Dispute resolution; binding arbitration; class-action waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND TO PARTICIPATE IN A CLASS ACTION.

Informal resolution first. Before starting an arbitration, you agree to first email privacy@majr.app a written description of the dispute and your contact information, and to give us 30 days to resolve it. If we can't resolve it within 30 days, either party may begin arbitration.

Agreement to arbitrate. You and Majr Technology Corporation agree that any dispute, claim, or controversy arising out of or relating to the Service or these terms will be resolved by binding individual arbitration, not in court, except as stated below. The Federal Arbitration Act governs the interpretation and enforcement of this section.

Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or other equitable relief in court to stop actual or threatened infringement or misuse of intellectual property.

Rules and forum. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these terms. The arbitrator decides all issues, except that a court decides the enforceability of this arbitration agreement and of the class-action waiver below. The arbitration may be conducted by videoconference, by telephone, or in the U.S. county where you live.

CLASS-ACTION WAIVER. YOU AND MAJR TECHNOLOGY CORPORATION AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding.

Jury-trial waiver. To the extent any dispute proceeds in court rather than arbitration, you and Majr Technology Corporation each waive any right to a jury trial.

30-day opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these terms by emailing privacy@majr.app with your name and a statement that you opt out of arbitration. Opting out won't affect any other part of these terms.

Severability. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in the Delaware courts identified in Section 15, and the rest of this section still applies.

17. Contact

Majr Technology Corporation [MAILING ADDRESS] privacy@majr.app